Privacy policy

This Privacy Policy describes how Cersa ("we", "us", or "our") collects, uses, and shares information about you when you visit or make a purchase from cershop.shop (the "Site").

1. INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Time zone setting
- Operating system
- Information about cookies installed on your device
- Pages or products you view
- Search terms used on the Site
- How you interact with the Site

We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:
- Cookies: data files placed on your device. Learn more at allaboutcookies.org
- Log files: track actions occurring on the Site
- Web beacons, tags, and pixels: electronic files used to record information about how you browse the Site

Additionally, when you make a purchase or attempt to make a purchase, we collect:
- Name
- Billing address
- Shipping address
- Payment information (credit card numbers, debit card numbers)
- Email address
- Phone number

We refer to this information as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we are referring both to Device Information and Order Information.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to:
- Fulfill any orders placed through the Site (including processing payment, arranging shipping, providing invoices and order confirmations)
- Communicate with you about your order
- Screen orders for potential risk or fraud
- Provide information or advertising relating to our products or services (with your consent)

We use the Device Information to:
- Screen for potential risk and fraud (in particular, your IP address)
- Improve and optimize our Site (for example, generating analytics about how customers browse and interact with the Site)
- Assess the success of our marketing and advertising campaigns

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above. For example:

- Shopify: powers our online store. Read more about how Shopify uses your information at shopify.com/legal/privacy
- Google Analytics: helps us understand how customers use the Site. Opt out at tools.google.com/dlpage/gaoptout
- Payment processors (such as Shopify Payments, PayPal, Stripe): process payments securely
- Shipping carriers (USPS, UPS, FedEx): deliver your order

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.

4. BEHAVIORAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by:
- Facebook: facebook.com/settings/?tab=ads
- Google: google.com/settings/ads/anonymous
- Digital Advertising Alliance: optout.aboutads.info

5. DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

6. YOUR RIGHTS

If you are a resident of the European Economic Area (EEA) or California, you have the right to:
- Access the personal information we hold about you
- Request that we correct or delete your personal information
- Object to processing of your personal information
- Request that we restrict the processing of your personal information
- Request portability of your personal information

To exercise any of these rights, please contact us at support@cershop.shop.

CALIFORNIA RESIDENTS (CCPA):

Under the California Consumer Privacy Act, California residents have the right to:
- Know what personal information we collect, use, and share
- Request deletion of personal information
- Opt out of the sale of personal information (we do not sell personal information)
- Non-discrimination for exercising these rights

7. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

8. CHILDREN'S PRIVACY

The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this policy indicates when it was last revised.

10. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Cersa
12675 Research Blvd, Austin, TX 78759, United States
Email: support@cershop.shop
Phone: +1 (213) 613-7206
Customer service hours: Monday–Friday, 9:00 AM – 6:00 PM Central Time